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Contact

If you have any questions about the extension, you can contact the developer using the following methods.

Github Issues

https://github.com/muzuiget/dualsub-support

This is a simple forum system. It is recommended to use this method for general questions, including bug reports, feature requests and other topics that can be discussed publicly.

Before you create a new post, you should search the forum if there are posts similar to your questions.

You can use Chinese or English, but it is better to keep using the same language in a post, otherwise you can create a new post.

Emails

If you have some private or sensitive data that is not suitable for public discussion on Github Issues, you can contact the developer via email.

In order to efficiently process different types of emails, the developer use GMail's Alias Address feature.

Project Email

TypeEmail AddressPurpose
Account Address[email protected]
Alias Address[email protected]For Alipay related emails
Alias Address[email protected]For PayPal related emails

The project email account address is the browser store account.

Personal Email

TypeEmail AddressPurpose
Account Address[email protected]
Alias Address[email protected]For Dualsub related emails

The personal email account address is the Github account.

Browser Stores

Each browser store has a review system, which also allows developers to reply to the user reviews.

However, there are a lot of reviews like "not working" without detials, and the store review system is not a good place to discuss the program issues, so the developer don't like to reply these user reviews.

So the store review system is only use for review the extension itself, if you want to report a bug, please use Github Issues.